Welcome to The Food Basket. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from https://thefoodbasket.in (the "Site").
By using the Site, you consent to the practices outlined in this Privacy Policy.
2. Information We Collect
We collect personal information when you visit our Site, make a purchase, or interact with our services. The types of information we collect include:
Personal Information: Your name, email address, phone number, shipping address, billing information, and payment details when you make a purchase.
Food Product Information: When you purchase food products, we collect relevant details such as product name, quantity, delivery details, and specific preferences (e.g., spice level).
Usage Data: Information about how you use our website, such as your IP address, browser type, and browsing activity on our Site.
Cookies and Tracking Technologies: We use cookies to enhance your experience. You can manage cookie settings in your browser.
3. How We Use Your Information
We use the information we collect to provide and improve our services. Specifically, we use your information for:
Processing orders and delivering food products to you.
Communicating with you about your orders, shipping status, and inquiries.
Sending marketing and promotional materials (if you have opted in).
Improving our website’s functionality and user experience.
Complying with legal requirements, such as food safety, tax, and accounting obligations.
4. Sharing Your Information
We may share your personal information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and email marketing platforms. We ensure these partners are committed to safeguarding your information.
We may also disclose your information if required by law, to protect our rights, or in response to legal proceedings.
Third-Party Services:
Payment Processors: When making a payment, your payment information is processed by our payment gateway provider, Razorpay, which has its own privacy policy.
Shipping and Delivery: We share your address and contact details with third-party delivery services to fulfill your order.
Analytics Providers: We may use Google Analytics or other tools to analyze website usage. These tools may collect data about your browsing activity on our site.
5. Cookies
We use cookies to provide a better browsing experience, personalize content, and analyze site traffic. By continuing to use our Site, you consent to the use of cookies.
You may disable cookies by adjusting your browser settings, but some parts of our Site may not function properly without them.
6. Food Safety and Handling
We ensure that all food products are prepared, stored, and delivered in compliance with food safety standards. However, we recommend reviewing product details for any allergens or specific dietary information before making a purchase.
If you have any dietary restrictions (e.g., vegetarian, gluten-free, etc.), please ensure you verify product information before purchase.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in a secure environment and encrypted during transmission using SSL technology. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data we hold about you.
Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
Objection: You can object to the processing of your personal data, particularly for marketing purposes.
Portability: You can request your personal data in a machine-readable format.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:
